Workplace technology critical to positive customer service outcomes, research shows
Research by Humanforce, a provider of intelligent workforce management solutions, has shown seventy-four percent of frontline workers in Australia, including hotel and hospitality staff, believe that technology plays a critical role in customer service today.
Shareholder and government pressure to drive ESG change at Asia Pacific hotels says JLL
Almost 75% of investors polled by JLL now see ESG factors as critical when deploying capital in the hotel sector says Nihat Ercan, Senior Managing Director, Head of Investment Sales, Asia Pacific, JLL Hotels & Hospitality Group.
Blackstone gets green light to operate Crown Sydney Casino
The NSW Independent Liquor & Gaming Authority has approved funds manager Blackstone’s suitability to hold a casino licence in NSW, paving the way for the company to become the operator of Crown Sydney casino.
QT Hotels & Resorts opens its first regional hotel with signature restaurant and rooftop bar, elevating Newcastle’s burgeoning travel and dining scene. IRIS Capital’s Chief Executive Officer Sam Arnaout says, “Newcastle is on the cusp of a new era of culture, undergoing rapid growth."
Dunwoody's Hotel in North Cairns transformed after $2.5 million makeover
Landmark North Cairns pub, Dunwoody’s Hotel, will re-open on Tuesday 24th May after a $2.5 million makeover. The renovation introduces a new beer garden, and a completely revamped bistro, sports bar and gaming room.
Knox Fortifies New England Holdings as two pubs sold by HTL Property
HTL Property announce both the Imperial Hotel Inverell, and the Freehold interest in the Royal Hotel Tingha sold. The Royal and The Imperial Hotel Inverell Sold by Xavier Plunkett of HTL Property.
Brisbane hotel joins forces with social enterprise securing employment for disadvantaged
Capri by Fraser Brisbane were the first major hotel to sign with the not for profit organisation, Vanguard Laundry, who have transformed the lives of people who have a lived experience of disadvantage, struggling to secure employment.
